Expressions Salon &Spa

Service Policy

Your time is precious and so is ours. We want to give every guest the time and attention that you deserve for your service. We do understand that sometimes circumstances arise and you need to make adjustments to your plans. If you must cancel or rebook your appointment, we respectfully request at least a 24-hour notice or 30 minute service and 48-hour for services 1 hour or more.

Please understand that your appointment time was set aside for you.  If you cancel your appointment without giving at least 24 hours notice prior to your appointment it will result in a charge of 50% of the service amount.  Any "No Shows" will be charged 100% of the service amount. 

The cancellation fee will be charged to your credit card. In order to help facilitate a smooth process we will require a credit card on file in our secure salon software.

Our salon booking and cancellation policy is intended to ensure that we have the opportunity to fill all available appointments. We don't want to have any clients on the waiting list to miss their opportunity to fill any last minute cancellations.

We do send out text message reminders the day before your appointment, this is not sufficient time to rebook. We kindly ask for you to please reach out the day before to make any adjustments. Please understand that we're committed to offering you the highest possible level of service during  your appointment with us and by adhering to this policy will help our schedules run more smoothly.

The Staff at Expressions feel very blessed to have such a loyal, fun and loving clientele. But as the world is changing, we felt it was necessary to implement this policy.